WordPress Website Support
Page updates, layout improvements, content changes, mobile fixes, CMS support, and clear handover documentation.
James Todd Portfolio
WordPress support and AI-assisted website improvement for small businesses.
I build and improve responsive WordPress websites, service pages, enquiry journeys, FAQs, and practical digital workflows with clear plain-English support.
Selectedproject proof and case studies
AIassisted planning and workflows
UKremote and hybrid support
Portfolio promo reel
WordPress Support
Responsive Design
AI-Assisted Workflows
Digital Operations
About
Practical website support with a calm, plain-English working style.
I help small businesses and teams improve WordPress websites, content structure, service pages, enquiry journeys, and simple digital workflows. I use AI tools responsibly to speed up planning, research, documentation, and problem-solving while keeping the final work useful and human-reviewed.
WordPress
HTML/CSS
Responsive design
Content support
AI-assisted workflows
JT
Website support
01
Audit
structure, mobile, content
02
Improve
pages, journeys, trust
03
Document
plain-English handover
04
Support
updates and workflows
Services
Website support that turns messy pages into clearer customer journeys.
Practical support for clearer pages, stronger presentation, better enquiry journeys, and easier day-to-day website management.
AI-Assisted Website Improvement
Using AI responsibly to speed up planning, research, writing, troubleshooting, FAQs, enquiry flows, and admin workflows.
Service Page & Content Clarity
Restructuring pages so customers understand the offer faster, trust the business sooner, and know the next step.
Responsive Front-End Presentation
HTML/CSS styling, mobile-first thinking, visual polish, and consistent responsive presentation across devices.
Digital Operations Support
Helping small businesses organise simple workflows, customer journeys, follow-up steps, and practical support processes.
Documentation & Plain-English Help
Writing guides, notes, decisions, FAQs, and support documents that make digital systems easier to maintain.
Selected Projects
Selected work across AI products, legal tools, and service websites.
Selected builds showing practical website improvement, product thinking, AI-assisted workflows, and customer-focused presentation.
AI-assisted WordPress product
ZenCode AI
A guided WordPress AI assistant concept with quick start, plan mode, learning memory, debug support, documentation, and product-focused landing page messaging.
AI workflow
WordPress
Product UX
Documentation
zencode-ai.com
Problem
WordPress users need help turning vague build ideas into clear plans, code tasks, debugging steps, and documentation.
What I did
Structured the offer around quick start, plan mode, learning memory, debugging support, context control, and polish tools.
Value
A clearer product story that explains what the tool does, who it helps, and why it is different from a generic AI chatbot.
Legal document journey
Rapid Justice
A plain-English document template platform designed around accessible guidance, service-page clarity, customer reassurance, and practical user journeys.
Responsive UI
Content flow
Service design
Basic SEO
rapidjustice.co.uk
Problem
People facing disputes often need plain-English guidance before they can confidently create letters or understand next steps.
What I did
Built a service journey around document selection, guided questions, review steps, reassurance copy, and important legal disclaimers.
Value
A more approachable legal-support experience that reduces overwhelm and helps visitors understand what the platform can and cannot do.
Small business service website
Hull Counselling Services
A warm, direct counselling service website with clear navigation, service presentation, trust signals, contact paths, and mobile-first structure.
WordPress
Client website
Enquiry journey
Trust signals
hullcounsellingservices.co.uk
Problem
A counselling website must feel calm and trustworthy while helping visitors find services, urgent help, reviews, and contact options quickly.
What I did
Focused the layout around service clarity, trust signals, testimonials, contact paths, mobile presentation, and simple navigation.
Value
A more reassuring small-business website that makes it easier for visitors to understand support options and take the next step.
For employers
Ready for WordPress, website support, CMS, digital operations, and customer success roles.
I am best suited to practical support roles where websites, content, customers, and simple workflows need to be made clearer, faster, and easier to manage.
Website support
Updates, layouts, CMS admin, content fixes
Customer clarity
FAQs, service pages, enquiry flow, plain-English help
AI productivity
Research, drafting, planning, documentation, workflow support
Working style
Calm, organised, self-directed, practical with non-technical people
Why me
Why me: practical, clear, and outcome-focused.
A calm, practical support style built around useful outcomes, clear communication, and websites that are easier to maintain.
Plain-English support
Clear communication for non-technical clients, small businesses, and internal teams.
AI-assisted productivity
Responsible use of AI for planning, drafting, research, documentation, and workflow thinking.
Website outcomes
Better structure, clearer service pages, stronger enquiry routes, and mobile-first presentation.
Reviews
Trusted for practical, plain-English digital support.
Feedback and working-style signals from website support, AI workflow, and small business digital projects.
★★★★★
Clear and practical
James explains digital work in plain English and focuses on what actually helps customers use the website.
Small business website support★★★★★
Strong problem-solving
He can break messy website and content tasks into sensible steps, then keep improving until the result feels useful.
AI-assisted workflow project★★★★★
Calm support style
A reliable, organised approach for small businesses that need clearer pages, better structure, and practical updates.
Client communication
Contact
Let us make your website easier to understand, trust, and act on.
Use this site to win freelance enquiries while giving employers a clear view of your WordPress, content, AI workflow, and support skills.
Emailjamestodd.digital@gmail.com
Phone07456 498460
CVDownload PDF
LocationHull, United Kingdom / Remote
Availability
Open to freelance and roles
Support
WordPress
Improve
Content UX
Speed up
AI workflow
Document
Plain English
01Assess
02Improve
03Support
Best fit:
Website support, CMS, digital operations, customer success.